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	<title>Comments on: &#9733; The pesky nature of expectations</title>
	<atom:link href="http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/</link>
	<description>John Lewis&#039; blog</description>
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		<title>By: Kirsten</title>
		<link>http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-727</link>
		<dc:creator><![CDATA[Kirsten]]></dc:creator>
		<pubDate>Sun, 19 Aug 2007 02:47:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-727</guid>
		<description><![CDATA[hi i enjoyed the read]]></description>
		<content:encoded><![CDATA[<p>hi i enjoyed the read</p>
]]></content:encoded>
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		<title>By: Sam Allen</title>
		<link>http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-695</link>
		<dc:creator><![CDATA[Sam Allen]]></dc:creator>
		<pubDate>Fri, 17 Aug 2007 12:44:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-695</guid>
		<description><![CDATA[Well here is one more thing to throw on the pile. It is an awesome idea and product - but lets get the basics right.

1. Why does actionthis.com not resolve the same as www.actionthis,com. 
2. Why is the front page over a meg to load. Nothing is compressed ( graphics, css, js) or gzipped on delivery. Take for example the huge PNGs on the page which could be compressed from 140kb to 15kb with no noticable quality change -  : http://community.actionthis.com/themes/actionthis/Images/Login/bg-login.png .. don&#039;t even get me started on a 220kb swf file.
3. Your trying to load 10 css files - why? And  within this you have to remember.. if a file doesnt exist, dont try to load it : http://community.actionthis.com/Themes/ActionThis/styles/fixhome.css (404 error)

There is a lot more but why pick at a great idea - poor execution on the delivery from a performance point of view doesnt myre a great nz idea. 

Optimizing will aide in :

1. Quicker page load times because of reduced files sizes
2. Quicker load times because of reduced calls to the server - ( browsers only allow 4 simultaneous requests per server at a time )
3. Reduced cost in data transfer for actionthis

and most importantly

4. Better user experience. How long does 1mg take to download on a 56kb or basic broadband connection .. feel like stepping out and getting a beer .. it should be done by the time the bar closes.


so .. if I put up I have to be prepared to put out .. or so they say so .. 


If anyone from actionthis want some help sorting out the optimization, sizing and loading issues, just let me know .. happy to help.]]></description>
		<content:encoded><![CDATA[<p>Well here is one more thing to throw on the pile. It is an awesome idea and product &#8211; but lets get the basics right.</p>
<p>1. Why does actionthis.com not resolve the same as <a href="http://www.actionthis,com" rel="nofollow">http://www.actionthis,com</a>.<br />
2. Why is the front page over a meg to load. Nothing is compressed ( graphics, css, js) or gzipped on delivery. Take for example the huge PNGs on the page which could be compressed from 140kb to 15kb with no noticable quality change &#8211;  : <a href="http://community.actionthis.com/themes/actionthis/Images/Login/bg-login.png" rel="nofollow">http://community.actionthis.com/themes/actionthis/Images/Login/bg-login.png</a> .. don&#8217;t even get me started on a 220kb swf file.<br />
3. Your trying to load 10 css files &#8211; why? And  within this you have to remember.. if a file doesnt exist, dont try to load it : <a href="http://community.actionthis.com/Themes/ActionThis/styles/fixhome.css" rel="nofollow">http://community.actionthis.com/Themes/ActionThis/styles/fixhome.css</a> (404 error)</p>
<p>There is a lot more but why pick at a great idea &#8211; poor execution on the delivery from a performance point of view doesnt myre a great nz idea. </p>
<p>Optimizing will aide in :</p>
<p>1. Quicker page load times because of reduced files sizes<br />
2. Quicker load times because of reduced calls to the server &#8211; ( browsers only allow 4 simultaneous requests per server at a time )<br />
3. Reduced cost in data transfer for actionthis</p>
<p>and most importantly</p>
<p>4. Better user experience. How long does 1mg take to download on a 56kb or basic broadband connection .. feel like stepping out and getting a beer .. it should be done by the time the bar closes.</p>
<p>so .. if I put up I have to be prepared to put out .. or so they say so .. </p>
<p>If anyone from actionthis want some help sorting out the optimization, sizing and loading issues, just let me know .. happy to help.</p>
]]></content:encoded>
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		<title>By: Johnny-johnny</title>
		<link>http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-659</link>
		<dc:creator><![CDATA[Johnny-johnny]]></dc:creator>
		<pubDate>Wed, 15 Aug 2007 08:48:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-659</guid>
		<description><![CDATA[Stu: AFAIK, the plan was definitely to dog-food it throughout the company. The fact that Intergen is their own best target customer can be both a strength and a weakness. On the plus side, you get to know and own a problem intimately. On the down side, you may not have the clarity or unbiased perspective that &quot;outsiders&quot; have - which can often lead to insanely great.

Rowan: I don&#039;t know - street slang for a debt collector maybe? :) 

Jeff: Was? Or, is? ;)]]></description>
		<content:encoded><![CDATA[<p>Stu: AFAIK, the plan was definitely to dog-food it throughout the company. The fact that Intergen is their own best target customer can be both a strength and a weakness. On the plus side, you get to know and own a problem intimately. On the down side, you may not have the clarity or unbiased perspective that &#8220;outsiders&#8221; have &#8211; which can often lead to insanely great.</p>
<p>Rowan: I don&#8217;t know &#8211; street slang for a debt collector maybe? <img src="http://www.umami.co.nz/wp-includes/images/smilies/icon_smile.gif" alt=":)" class="wp-smiley" />  </p>
<p>Jeff: Was? Or, is? <img src="http://www.umami.co.nz/wp-includes/images/smilies/icon_wink.gif" alt=";)" class="wp-smiley" /> </p>
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		<title>By: Jeffrey</title>
		<link>http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-655</link>
		<dc:creator><![CDATA[Jeffrey]]></dc:creator>
		<pubDate>Wed, 15 Aug 2007 01:29:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-655</guid>
		<description><![CDATA[Beta was always better than VHS :-o]]></description>
		<content:encoded><![CDATA[<p>Beta was always better than VHS <img src="http://www.umami.co.nz/wp-includes/images/smilies/icon_surprised.gif" alt=":-o" class="wp-smiley" /> </p>
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		<title>By: Rowan Simpson</title>
		<link>http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-654</link>
		<dc:creator><![CDATA[Rowan Simpson]]></dc:creator>
		<pubDate>Wed, 15 Aug 2007 01:19:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-654</guid>
		<description><![CDATA[What&#039;s a &quot;beta&quot;?  :-)]]></description>
		<content:encoded><![CDATA[<p>What&#8217;s a &#8220;beta&#8221;?  <img src="http://www.umami.co.nz/wp-includes/images/smilies/icon_smile.gif" alt=":-)" class="wp-smiley" /> </p>
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	<item>
		<title>By: Stu</title>
		<link>http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-644</link>
		<dc:creator><![CDATA[Stu]]></dc:creator>
		<pubDate>Tue, 14 Aug 2007 12:31:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.umami.co.nz/archives/2007/08/the-pesky-nature-of-expectations/#comment-644</guid>
		<description><![CDATA[Fair call.

What I&#039;m more interested in, is if Intergen is &#039;dog-fooding&#039; this app in-house. If not, why not?

It seems to me that the staff at Intergen are an accessible part of the target market (Information Workers). I wonder how much is being done in getting their collective feedback?  

Last I knew (ages ago) the &quot;product team&quot; were a bit distanced from the rest of the gang.

Still, they&#039;ve got some great talent working on it  so I&#039;m sure it will knock some socks off when it (finally) comes out.]]></description>
		<content:encoded><![CDATA[<p>Fair call.</p>
<p>What I&#8217;m more interested in, is if Intergen is &#8216;dog-fooding&#8217; this app in-house. If not, why not?</p>
<p>It seems to me that the staff at Intergen are an accessible part of the target market (Information Workers). I wonder how much is being done in getting their collective feedback?  </p>
<p>Last I knew (ages ago) the &#8220;product team&#8221; were a bit distanced from the rest of the gang.</p>
<p>Still, they&#8217;ve got some great talent working on it  so I&#8217;m sure it will knock some socks off when it (finally) comes out.</p>
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